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MEET THE TEAM

We take our work seriously, just not ourselves.

Group Picture, Summer 2025 Conference Picture, 2025 Hotdog Day, 2024 Group Meeting, Summer 2025 iO Theater, 2023 6-2

About Us

It started with one simple question from a Sales and Marketing Manager: “Could you bring our move-in process into the 21st century?”

Neil, our founder and visionary, laughed—surely someone had already solved a challenge this big. Hours (and countless searches) later, he realized no one had… so he built the solution himself.

Years and hundreds of happy customers later, one guiding question still drives everything we do: “Does this help the community provide the best experience for the resident?”

We’re more than a software provider—we’re your partner in creating a smoother, more welcoming move-in for every resident. As Neil says, “We’re passionate about solving real problems for real people. That’s what Senior Sign is all about.”

Jared

Jared Hancock

CEO
Neil

Neil Krauss

Founder
Erin

Erin Cowles

Director of Operations
Abbey

Abbey Nield

Principal Product Designer

Angel

Angel Van Horn

Director of Customer Success
Kaden

Kaden McKenzie

Director of Sales
Let's get in touch!
Reach out to our team and we can help answer any of your questions regarding Senior Sign.