About us
Senior Sign is the move-in and compliance platform for senior living communities. We bring admissions paperwork and e-signature, document management and compliance tracking together in one product that handles sensitive resident information.
The role
You'll be the designer for the whole Senior Sign product, working closely with our Product Manager and Engineering team. You'll be our only designer. Our users range from community staff and directors to residents, families, partners and our own internal team, so you'll design for many different needs. You'll refine and extend the product, simplify complicated workflows, design new features and own our design system. This is a remote role open to candidates anywhere in the US.
What you'll do
- Understand customer needs and problems through UX research. Talk to customers, watch how people really work and turn what you learn into clear product direction.
- Design polished UI for new features and improvements across the product.
- Think about the whole customer experience, including onboarding, notifications, the signing experience, resident management, reporting, team permissions and compliance.
- Simplify complex, multi-step workflows without losing the detail compliance requires.
- Own our design system and standard components, keeping them consistent, documented and in step with what's built.
- Be the voice of the customer in product and engineering discussions, backed by evidence.
What you bring
- 5+ years designing mobile-friendly, web-based B2B or SaaS products
- Demonstrated experience running user research and acting on it
- Strong Figma skills, including building and maintaining components and design systems
- Hands-on experience using AI tools in your design workflow
- Willingness to occasionally deploy front-end code yourself using GitHub and Claude Code
- A strong collaborator who makes tradeoffs when it makes sense and holds firm where it matters
- Comfort working through ambiguity on a small team, and flexibility and availability as needs arise (customer calls, launches, urgent fixes)
Nice to have
- Experience in senior living or healthcare is a big plus
- Experience designing for older adults and non-technical users
- Experience with: accessibility (WCAG), document editors, electronic health records (EHR), legal documents, status tracking, reporting, automations, third-party integrations, white-labeling, in-app purchasing and configurable products that serve multiple industries (per-industry workflows, terminology and settings)
Benefits
- Health insurance with a company-paid premium contribution
- HSA with a company contribution
- 401(k) with company match
- Flexible time off and paid holidays
- Company-provided laptop and equipment
Travel
Travel a few times per year for team and customer visits.
How to apply
Send your resume and a link to your portfolio to careers@seniorsign.com. If you don't have a portfolio, please include a short case study showing how you simplified a complex workflow.
