At Senior Sign, we care about keeping your data safe and your privacy protected.
Built for senior care with safeguards that meet the industry's strictest standards.
Organizational Security
Internal Security Procedures
Infrastructure Security
Product Security
We use trusted anti-malware tools across our systems to help prevent malicious attacks. These protections are kept up-to-date, monitored, and applied anywhere your data is stored.
We require strong passwords for all systems and accounts. These standards are set in our security policy and applied consistently across the platform to help keep your data protected.
We use Mobile Device Management (MDM) to securely manage any devices used to access Senior Sign. This helps ensure devices are configured correctly, protected, and up-to-date — wherever your team is working.
We follow a standard process to configure and maintain our systems. This ensures everything is set up correctly and consistently across our environment.
We use a formal development process to guide how new features are built, tested, released, and maintained. This helps ensure updates are reliable, secure, and high-quality.
When changes are made to the system, we notify the appropriate internal teams so everyone has the information they need.
Only authorized team members with a specific business need can access encryption keys. This ensures your data stays secure and confidential.
All system access requires a unique username and password (or approved SSH key). This helps us track access and keep accounts secure.
Access to production databases is restricted to authorized team members who need it to do their work — no one else gets in.
Only authorized users can access our production network. This helps protect the environment where your data lives.
Access to the production network requires unique credentials or approved SSH keys. This ensures accountability and secure entry.
Our production systems can only be accessed remotely through approved, encrypted connections — keeping sensitive data protected wherever work happens.
We use properly configured firewalls to help block unauthorized access and safeguard our systems.
We follow industry-based security standards to configure and maintain our network and systems — and we review these standards regularly.
Sensitive customer data is encrypted while stored in our systems. This adds an extra layer of protection to keep your information safe.
We routinely review our own security controls to make sure they’re working as intended. If we find something that needs improvement, we take action and follow up to ensure it’s resolved.
When data needs to travel across public networks, we encrypt it. This keeps sensitive information protected while it’s moving from one place to another.
We follow formal processes to continuously monitor our systems and identify potential vulnerabilities. This helps us stay ahead of issues and maintain a secure environment.
